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You can make a difference!

We are interested in getting opinions and input from real people - you! We count on our Friends & Neighbors members to provide us with the feedback to help us create products that will delight consumers, or give us ideas on what new products you really want. Whether it’s a home use test for a new shampoo, or an online forum to discuss new ideas for a baby wash, you, the consumer, know best. After the close of a study, you may receive an honorarium as a token of appreciation, such as a Prepaid Visa® Card.

Your honest opinions are very important to us!

How to get started:

Step 1 - Click Register Now  where you will be asked to create a username, password and provide your email address.
Step 2 - You will receive an email confirming your registration and a link to complete your Membership Survey.
Step 3 - Upon completing the survey, you will receive your enrollment confirmation email within 24 hours.

What’s next:

Check your email for study invitations.
Also…You can log-in to reach your PERSONAL HOME PAGE. There you will find the following:

  • ACTIVITIES – This is a list of studies for which you have already received emails plus other types of studies selected specifically for you.
  • SPOTLIGHT – Here you may find opportunities to participate in other types of surveys and quick polls.

If you receive a study invitation:

  • Read the brief description to see if the study interests you. Click on the link and complete the screening questionnaire.
  • If selected, you will receive an email confirming your participation and next steps.
  • If you do not receive an email confirmation, more people responded than we needed for that particular study.

Different Types of Studies:

Product Testing:

Product testing allows you to try products before anyone else! Studies may include smelling fragrances for a new body wash line, evaluating a new lash lengthening mascara, or testing types of dental floss, just to name a few. These may be Home Use Studies, or studies conducted at our local facilities.

Online Surveys:

Occasionally, we will send out surveys to our members to collect general information about various topics. For example, we may ask your opinions about body lotion products, dental care, or topics about health and wellness.

Online Discussion Groups and Forums:

This is an opportunity to give your opinions online through a blog or message board about topics that may interest you.

Focus Groups

Have you ever had an idea for a product or thought how you might improve an existing product? This may be a fun opportunity for you to share your opinions on various personal care topics in a group setting. Groups are usually small, e.g., 6 – 8 people and comprised of those with common interests or ages, lasting about 90 minutes to 2 hours. There may or may not be product use.

Consumer Panels:

Panels are similar to focus groups described above, but participants meet on a regular basis, e.g. monthly or quarterly.

Sensory Panel:

Do you think you might have a greater than average ability to assess the appearance, feel and performance of skin care products? If so, you may be interested in training for one of our dedicated sensory panels. This panel usually requires a long term commitment, e.g. weekly sessions on an ongoing basis at our Skillman, NJ facility.

Study Compensation:

After the close of a study, you may receive an honorarium as a token of appreciation, such as a Prepaid Visa® Card.


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